Whilst all training is tailored to your own business needs, the following menu outlines some key courses that can be offered as standard pre prepared training

Click on a title below to view a printable course outline.

One day retail tool box
A one day store visit, analysis and solutions "taster"

Commercial Skills Growth
A simple course which focuses on basic retailing principles to grow sales

Managing Team Performance
Enables managers to grow sales by developing their teams through feedback, coaching reinforcement and setting achievable targets

Personal Efficiency
Helping managers to plan and organise in the non stop retail environment

Selling Skills and the Customer Relationship
Simple methods to help retailers understand and nurture their customers

Experiencing the Customer Visit
Understanding the customer's needs when visiting the store

Coaching for Retailers
An introduction to simple coaching techniques on or off the shop floor

Creative Communication
Have you ever felt the training environment is unrelated to the way your team want to learn? Do you need a training event that is memorable, fun and out of the ordinary?

All course fees quoted are per group, excluding additional expenses (Venue hire, catering, travel ) VAT non applicable.





Stephen Yates Training